CM 04/17/2024 Customer stated: they wanted their water heater flushed. Tech notes: calle don’t today to perform a water heater flush. While on site I found the water heater in the utility closet in the basement is a tankless. I gathered all my tools and cut the unit it off to perform the flush. Resolution: completed water heater flush and found no sediment build up inside the unit. Job status complete. Job notes: could not locate clean out. PLEASE BILL OUT CC FROM PINNED NOTES.