CUSTOMER STATED : Water heater is leaking. TECHNICIAN NOTES : Out today for the concern of a leaking 40 gallon natural gas water heater located in the utility closet near the dining room/kitchen of the home. Unit has no space restrictions within closet. Water heater gas cut off valve appears to be behind the unit. Unit is 18 years old and hasn’t been properly maintained since living there within the past 5 years. Customer stated they are wanting to move forward with standard water heater replacement but only wanted to pay for the service fee at this time and will call into the office for scheduling with additional payment. RESOLUTION : Assessed leaking 40 gallon natural gas water heater. Need to follow up with customer for booking. JOB NOTES : Please bill card in photos for dispatch fee. Town home building. No clean out. JOB STATUS : Job not complete