CUSTOMER STATED : Both toilets in home are backing up. TECHNICIAN NOTES : Out today to address work order on 2 toilets backing up. Upon arrival, we found a fishing stick, broken fishing rod, and trash that had been put down the clean out closest to the street. Once we went inside, we found 1 toilet that had been turned off due to there being a defective flapper and found the other toilet in the home to be clogged with toilet paper. RESOLUTION : Removed fishing stick, broken fishing rod, and debris from the clean out closest to the street. Replaced defective flapper for toilet in “powder bathroom” Plunged toilet in “full bathroom” Used camera down clean out on right side of the home to inspect any further concerns. Both toilets in home have been properly tested by flushing large amounts of toilet paper. Toilets are showing no further concerns after performing necessary repairs. JOB NOTES : Tenant was not home while on site. 2 clean outs located on property. Right side of