CUSTOMER STATED: Their water heater was leaking in basement. Only the tenant was on site for todays visit, and land lords were not. TECHNICIAN NOTES: Upon inspection I found that this is a Rheem 50 gallon natural gas water heater located in the basement of home, and is 11 years of age which is outside of manufacture warranty. I found that heater is leaking internally, and there are no repairs I can make it can only be replaced. I let home owners know that the tank itself is covered through choice warranty, but all code required items would be an out of pocket expense. I spoke with land lords over the phone about options on having replacement done, and they elected to go through warranty company for future decisions. RESOLUTION: We will need to replace the existing Rheem 50 gallon natural gas water heater located in the basement of home with new 50 gallon tank, and all code required items to help fix/prevent any future plumbing issues. JOB NOTES: **No access from outside will nee