I hae used My Georgia Plumber 3 times and also subscribe to their annual service plan which includes check-ups. Their staff has always been friendly, professional and know their work. I have recommended My Georgia Plumber to everyone in my neighbor.
Overall Experience
Quality
Price
Convenience
Santos was awesome. He is very knowledgeable and professional. He explained what he was doing and kept me updated on any concerns or changes. And, answered any questions I had. Efficiently cleaned up the area before leaving. My overall experience with My Georgia Plumbing so far has been very good. I will add your company to the recommendation list. Thank you
Response from My Georgia Plumber:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Overall Experience
Quality
Price
Convenience
Trevor was very knowledgeable and answered all of my questions. He explained all of my options and was very pleasant and polite.
Response from My Georgia Plumber:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Overall Experience
Quality
Price
Convenience
Response from My Georgia Plumber:
We thank you for sharing your positive experience. It made our day.
Overall Experience
Quality
Price
Convenience
The workers were both very professional and courteous. We were very satisfied with the work that was done to replace our toilet. We know that the men were exhausted after the work was done but think they could have done a better job cleaning up the bathroom. We left paper towels and cleaning materials on the counter. We didn’t feel that was our job.
Response from My Georgia Plumber:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very helpful, knowledgeable. Came in with a “ can do attitude” No doubt you all have a great employee.
Overall Experience
Quality
Price
Convenience
Excellent service today to remove & install a kitchen faucet, & a new garbage disposal. Both service men were wonderful, efficient, & very helpful in answering all of my questions and concerns! So happy to have been fortunate enough to get these 2 gentlemen for this plumbing challenge.
Overall Experience
Quality
Price
Convenience
Called at 8 am because of my hot water heater, by noon my new one was installed and working! Quick response for an emergency.
Overall Experience
Quality
Price
Convenience
Drain Cleaning: A homeowner noticed that water from their washing machine was backing up into the laundry sink. I investigated and found the drainpipe was clogged with lint and soft buildup. After using a drain snake and flushing with hot water, I confirmed the line was clear and flowing. Preventative advice was shared to avoid future backups.
Toilet Repairs: I responded to an urgent call from a homeowner whose toilet was completely blocked and overflowing. After using a high-pressure auger to clear the obstruction, I verified the line was fully clear with no residual buildup. The toilet flushed smoothly again, resolving the issue and giving the family immediate relief from repeated backups.
Tech notes: out today for leak in ceiling. Upon arrival. Ran all bathrooms upstairs to test. Flushed toilets multiple times and splashed overflows and faceplates. Found that the toilet bolts were lose on both toilets and the tank to bowl bolts were also lose on both toilets. Also one of the toilets was running constantly. The tank to bowl bolts were leak steadily. Tightened down toilet bolts and tank to bowl bolts. Adjusted both fill valves and tested. Everything is functioning properly at this time. Job status: complete
Customer stated: interested in getting their water heater flushed. Tech notes: My Georgia Plumber went out to perform an Annual Water Heater Flush. Upon arrival we found that the water heater is located in the basement of the home and is a 2024 Rheem 50 gal standard tank. Resolution: we hooked up the hose to the water heater boiler port and flushed the tank for 15 to 20 minutes then unhooked the hose and inspected the water heater to make sure everything was working properly.
We removed the old line and old shutoff valve. We replaced a section of copper pipe where the old valve was with pex and a pex reducing tee. We added a 1/4 turn angle stop for the new icemaker line. We drilled a hole behind the fridge to penetrate into the basement. We then ran a new braided icemaker supply line through the penetration and connected on both ends. We turned the water back on and tested the connection. No leaks. We then returned the fridge to the proper location.
Customer stated: interested in home plumbing inspection and water heater flush Technician notes: My Georgia Plumber went out to perform an Annual Whole Home Plumbing Inspection. We arrived and located the water heater. The Rheem 50 gallon natural gas heater was installed in 2018, is located in the basement, and is in good working condition. The prv and main shutoff valve are also in the basement on the front left side. We flushed the heater and noticed a moderate level of sediment during the process. During the inspection we checked the kitchen fixtures and guest half bath on the first floor. The kitchen fixtures are in good working condition with no leaks. The bathroom fixtures are also in good working condition with no signs of leaks. The second floor has the master bath, a jack & jill, and another guest bathroom. All the fixtures were checked, documented, and are in good working condition. The only issue is with the fill valve in the upstairs guest bath. The customer was advis
Emergency Pipe Repair: In response to a burst pipe emergency due to freezing temperatures, we quickly shut off the water supply to prevent further damage. We then replaced the affected section, conducted thorough pressure testing, and restored water flow, safeguarding the property from further water damage.
Faucet Installation: Upgrading a kitchen, we installed a modern sink faucet, ensuring it was properly aligned and securely connected to the plumbing system. The new faucet provided a sleek look and smooth functionality, enhancing the homeowner’s daily routine.
Emergency Pipe Repair: A burst pipe threatened to cause significant water damage in a home. Our emergency response team promptly replaced the damaged section, minimizing disruption and protecting the property.
Commercial Hand Dryer Repair Service: Malfunctioning hand dryers in a commercial restroom were quickly repaired by our team. We replaced defective sensors and resolved minor electrical issues, restoring full functionality. The efficient repairs ensure a reliable and hygienic restroom experience for all users.
Hot Water Recirculation System Installation: A homeowner sought a solution to reduce water waste and waiting time for hot water. I installed a hot water recirculation system, carefully connecting the pump and specialized valves to the existing plumbing. After testing the system to ensure instant hot water at every faucet, I educated the client on its operation and maintenance. The installation significantly improved convenience and water efficiency in their home.
Sewer Line Replacement: When a homeowner faced recurring sewer line issues, I recommended a minimally invasive trenchless sewer line replacement. Using advanced equipment, I replaced the deteriorated line with a more durable solution, preserving the integrity of the landscaping. This method minimized disruption to the client’s property while improving the functionality and reliability of their sewer system.
Plumbing Service: A homeowner expressed frustration over low water pressure throughout their house, affecting daily activities. After a detailed assessment of the plumbing system, we replaced the outdated pressure regulator with a new, high-performance unit. This adjustment successfully restored optimal water pressure, enhancing water flow in faucets and showers across the entire home.
Plumbing Remodeling: During a kitchen renovation project, I was called upon to reroute the existing plumbing to fit the new design. I carefully mapped out and adjusted the plumbing lines to accommodate the updated layout, ensuring seamless operation of the sink, dishwasher, and other kitchen fixtures. The result was a functional and modern kitchen space, with plumbing perfectly integrated into the new design.
Gas Line Installation: I was called to install a new gas line for an outdoor kitchen. Ensuring compliance with all safety regulations, I carefully laid the gas line to provide a steady and secure flow to the grill. After installation, I performed rigorous tests to verify there were no leaks. This meticulous process allowed the homeowner to confidently enjoy their outdoor cooking setup, knowing the system was safe and efficient.