After arriving to the home, the homeowner made me aware that the shower valve repair that we repaired did not hold up. Water continues to leak from the tub spout. I began by attempting to regrease the o-rings for the cartridge we replaced. After disassemble and reassemble of the cartridge and valve, I eased water back on. The leak has gotten better, but it’s not completely stopped. This makes me aware that the valve body itself allows water to pass, even when the water is off. The only way to stop the water is to replace the valve. I gave the homeowner 3 options to get this work completed, after discussion, we are thinking about moving forward with Option 3. He is going to speak with his wife tonight, and will like a call back tomorrow to confirm us moving forward with work.