Upon arrival customer explained that toilet in master bathroom was rocking and he believes that we replaced it back in January also explained that he has a issue with two faucets in home after looking at everything and at history from last time where out we actually replace the toilet in downstairs guess bathroom made customer aware and he remembered it was a different company that did the master toilet before he started using us Gave Mr Warburton multiple options and is leaning toward option three but stated he will talk with his wife when she gets done with work and will call the office to let us know what option he was going with and schedule for us to come out I explain to him that three-piece faucet may need to be ordered and they will collect a 25% deposit when he calls to schedule for special order