Upon arrival to the house customer stated that the hall bathroom shower has no hot water, All of the other fixtures in the house Have hot water, at this time I provided upfront priceing and options for the customer which he chose to go with replacement of the cartridge and at that time I called and ordered the parts for the shower cartridge and scheduled him for next Tuesday to install them also when getting the psi for the house noticed rust on the water heater and made the customer aware of it and am including pictures of the heater as well as gave the customer a quote to replace the heater as well psi was 50