Install clean outs to access the main sewer line to help locate the septic that is possibly full Upon arrival spoke with customer about job and she had concern about digging close to the house with equipment and the two private electrical lines gave customer price to hand dig and she still wants to call 811 I explained to her they will not locate private utility lines that she will have to hire a private locate company to do so customer will call when everything has been marked and at that time she will let the office know rather she wants to have us hand dig it or use equipment I explained to customer that if we hand dig it will be a all day job and is the reason for price difference Quality service today will not be responsible for any unmarked private utilities