-replace both hot and cold cartridge in tub faucet Not able to insure failure is not due to high water pressure being water is shut off cannot check will check pressure once water is back on Upon arrival I spoke with Diaad over the phone and he explained that he was trying to tighten up the faucet on the tub in master bathroom and it was tightening the way he thought it should and now water want shut off After talking with husband on the phone I spoke with wife and she showed me to the master and hall bathroom and explained the faucet in hall bathroom leaks under handle when turned on had he turn water on to home and found in fact hot or cold on tub wouldn’t shut off at all Put some options together and husband decided to just have tub repaired at this time Removed hot and cold cartridge along with springs and cups and replaced after replacing and reinstalling handles found that cold valve was twisted explained to wife the valve under tub was turned and I didn’t want to force it