Upon arrival I spoke with the homeowner and he made me aware that the alarm light was on but the alarm did not go well, after further evaluation and they made him aware that the pump station was full and then I located the septic tank and made him aware that the septic tank was also full, I then gave multiple upfront options and prices, After signature approval on option to begin to pump the septic tank, after pumping the septic tank began to pump the pump station, After completion of the job I cleaned up all tools and materials and made the homeowner aware that our pump SpecialistWould be out tomorrow between 12 and 5 find the issue with the pump. - Pump up to 1000 gallons - pump an additional 800 gallons - $79 coupon