Upon arrival James, Ann, and I discussed the issues they where having. They had stated that the outside faucet was seized and unable to be turned on or off. I was able to get it to turn on and back to normal operation by turning the handle with some force. After the initial turn on of the hose bib it operated as it should. Their other concern was the the o-ring for his whole home sediment filers. Asked if we had the o-rings stocked on the truck, after informing him I didn’t he stated he was gonna grab some at Lowe’s or Home Depot, collected dispatch fee. Issues resolved at this time