Remove old threads from drop ear elbow and install customer supply the shower arm and showerhead Replace drop ear elbow and install customer supply the shower arm and shower head Upon arrival customer made me aware that he could not install his new shower arm and showerhead due to the old one breaking off in the wall I gave him upfront pricing in multiple options we had to go with option two because I was unable to re-thread the new shower arm, went through an access panel behind the shower drop ear elbow was replaced and mounted and then I was able to install customer supply the shower arm and showerhead. Customer is on a well pressure tank pressure switch are functioning properly at this time and are at 50 PSI Nick pleasants Pittsboro,nc