Pull existing pump and clean it off and inspect it to diagnose no power issues, and to see what size pump is currently being used. Provide upfront pricing for cost of repairs upon diagnosis Remove old non working pump Replace with same power/model for balanced system 3 year manufacturer’s warranty on pump 90 day warranty We were called out to give pricing for changing a sewer pump at the customer’s home. After speaking with the customer, we learned that the pump was about 4 years old, and that the alarm started sounding a couple days ago… the homeowner repaired the pump to bypass the switches, and the pump still would not function. He then called us, and we offered him a price for removing the pump to size it appropriately. After pulling the pump it was determined the pump is a 4/10 HP Zoeller, 115 volt. From there, we offered him options for replacement. We agreed on an install and to credit cost for pulling the pump. We will be back to the property tomorrow morning to complete th