At this time I’ve provided upfront pricing options for the customer he is choosing to go with option one which I’ve emailed him the option for him to sign, after talking with the homeowner I’m doing my inspection of the water heater this Bradford white water heater is beyond repair as well as the parts to get this are limited to nine according to the supply house so the homeowner has chose to go with getting a new tankless water heater installed, I have called the supply house to get the water heater on order once the invoice is signed the office will contact the homeowner for scheduling