After arriving to the home to assess the outdoor fixture on the rear of the home installed by us approximately two years ago, my findings were that the faucet is leaking from the vacuum breaker due to freezing via leaving a water hose attached during the colder months in the year, the two year warranty on the service is a warranty towards manufactures defect and workmanship failure, given that freezing voids manufactures warranty this item is no longer under warranty, that coupled with the fact that Caswell County is outside of our service area now this is no longer a service that we will be offering at this time Adam Hill 336-260-7996