Received a confirmation e-mail approximate time between 12-5pm. It was a no show on that day. Had to call the office twice to see why no one showed, was told they would have someone call me. I did not receive a call till the next morning saying they had a cancellation and wanted to come buy and give me an estimate. Jordan was very pleasant to talk to and very courteous answered all my questions about other electric problems that may be in my home. He did a great job and cleaned up afterwards. Based solely on the work that was done, I would recommend them.