Mark was extremely polite and kept the work area clean. He was installing a u by moen for the first time and did not notice that there was specific spots for the Hot and Cold inputs. As a result the shower only runs ice cold.
Response from Southside Plumbing, INC:
I'm so sorry to hear about the mix-up, but hope you are now enjoying hot water after we fixed the mistake! We value your business and hope you are now satisfied. Thanks for taking the time to let us know about your experience and for giving us a chance to fix it.