I'm horrible with names I think the name of repair man was Wes! He did the a super job and pleasant. Now I personally was surprised at the cost and that probably because I hadn't kept up with cost of repair. So I'll give you a middle star, but don't be bothered it's OK. Was really happy he got my issue taken care of on short notice. Will call again thanks
Response from Southside Plumbing, INC:
Thanks so much for giving Wes a shout-out. You did indeed get his name correct. ?? We are grateful you trusted Southside to replace your faucet and get things buttoned up. We look forward to hearing from you in the future.
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Trevor from Southside has helped with several plumbing issues for us over the years from toilets, gas lines, faucet replacements, and more. Super friendly, honest and fast. They are my go to plumbers.
Response from Southside Plumbing, INC:
It means so much that you have continued to use Southside over the years. We appreciate that you trusted Trevor to fix your toilet flexes and valves this go round. We're always here if you need us, and thank you again for the years of support!
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Chris was awesome! Very knowledgeable and explained everything. Would definitely call Southside Plumbing again!
Response from Southside Plumbing, INC:
Thanks for letting us know Chris did a great job with your kitchen sink repairs. We are grateful you are a loyal customer!
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Team worked very well to ensure the job was done correctly
Response from Southside Plumbing, INC:
Thanks so much for using Southside to install the necessary plumbing for your free standing tub. We hope you enjoy using your new fixture!
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Quickly diagnosed the source of our leak and had it repaired in a few hours. Very friendly and professional.
Response from Southside Plumbing, INC:
Thanks for trusting Southside to diagnose and fix your leak related issues. We are glad to hear you had a good experience and hop eyou will call us in the future if a need arises!
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Having used Southside Plumbing in the past, they are a great company. Excellent customer service and easy to work with. Our service tech, Chris, was very professional and knowledgeable. The only concern I have is; why does it cost almost $400 for 1/2 hour of work? That's a rate of $800 per hour for labor. I understand that there is a trip fee built into this rate, however, $800 per hour is quite steep. The materials used did not come to much.
Response from Southside Plumbing, INC:
Thanks for leaving us a review and letting us know Chris did a great job. We are sorry to hear you weren't satisfied with the cost. We have a price based on average time worked for a particular job so there are no surprises. Sometimes a job goes well and it takes a shorter time, but the experience level and instruction our plumbers go through does not come cheap. Thank you for being a loyal customer!
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Thank you, team. Y’all always come through for us.
Response from Southside Plumbing, INC:
You're the best! We appreciate you!
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Very nice and professional
Response from Southside Plumbing, INC:
Thanks for calling Southside with your leaking sink issues. So happy to hear it was a good experience!
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Response from Southside Plumbing, INC:
Thanks for trusting Southside to fix your leaking disposal!
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Very professional company. They show up, assess the problem, give me a price, and fix it. Nice and simple. This time, I got same day service within a few hours, which doesn't always happen for a minor issues.
Response from Southside Plumbing, INC:
Thanks for the rave review! Thank you for trusting us to fix your drain issues, and we hope you will call us in the future.
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Chris was very knowledgeable and professional
Response from Southside Plumbing, INC:
Glad to hear Chris was able to help you repair your hose bibb. Team work makes the dream work! ??
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Trevor was wonderful and professional. Quickly diagnosed and provided a solution!
Response from Southside Plumbing, INC:
Thanks for trusting Southside Plumbing to replace your pressure reducing valve. Trevor will be honored you thought he did a great job. Thank you!
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Chris and Mike were awesome. They knew exactly what I was trying to do and worked with me to make sure it was right.
Response from Southside Plumbing, INC:
Thanks for letting us know you are happy with the service you received from Chris and Mike when they moved your washing machine box. We greatly appreciate customers like yourself!
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My go-to plumbers. Top quality with excellent service!
Response from Southside Plumbing, INC:
Thanks for letting us know you had a good experience with your water heater repairs! We appreciate your loyalty!
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Trevor and Southside thank you!
Response from Southside Plumbing, INC:
Thanks for being a loyal customer! We appreciate your continued support!
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Southside plumbing replaced all 3 shutoff valves under kitchen sink. I reattached the hot and cold lines for the sink and tested for leaks, but I left water supply line for the dishwasher detached per homeowners request. Everything was on and working well when I left.
Made repairs on 1 inch copper line going to a backflow preventer. It had burst due to freezing.
Southside plumbing replaced sprinkler valve that had failed and was allowing water through, which caused a split pipe on he backflow inside the home. Removed split pipe and replaced hose bib that was under the backflow along with new pipe. We also added anew drain off valve below the hose bib so that homeowner can drain down any water that gets trapped in the line. Tested for leaks, no all our work was good. There was a slow drip on the first union on the backflow outside, which the homeowner had just replaced. I tried to tighten it, but it did not stop the drip. Recommended to homeowner to undo the union, and add more, Teflon, tape, and re-tighten and test for leaks.
The master bath shower valve was cut out and replaced with a new Delta Monitor chrome valve and shower head. We also rebuilt both master bath sink faucets and replaced the leaking shutoff valve
One of the discharge lines going to a sump pump has burst due to freezing. The sump pump is located in the window well and the installation location is prone to freezing. Southside Plumbing cut out and removed the bad section of pipe. The bad section was replaced with new PVC.
Installed water softener and hose bibb
Bradford White Model #RG240T6N This water heater holds 40 gallons of water and produces 75 gallons of water in the first hour. Water heater code now requires water heaters to have an expansion tank. The expansion tank protects the water heater, but requires a full functioning pressure reducing valve to properly protect the water heater.
The master shower valve was broken when the homeowner tried to fix the valve. I will cut into the wall to cap the lines so the water can be turned back on. We will return to replace the valve.
Client saw a leak spraying from the backflow preventer when the sprinklers were turned on. The leak was coming from a blow out port that was left open after winterization. When the blow out valve was closed the leak stopped. Another small drip was coming from the packing nut on the handle for the inside shut off valve going to the sprinklers. The nut was tightened and this valve has stopped leaking also.
Southside plumbing replaced fill valve in master bathroom that had failed and was constantly running.
The vacuum breaker connected to the sprinkler system has a leak on one of the blowout valves. Southside plumbing replaced the backflow blow out port and the leak has stopped. Client also asked about servicing the water heater. Pricing was given to do a rod replacement.
The tenant had a clogged kitchen sink drain. The water backed up into the sink very fast. This indicated either a major blockage of a clog very close to the sink. I checked the drain stack and it was empty. I pulled the trap to check and found a popsicle stick, hair, and some food clogging the trap. I emptied the trap and cleared the blockage. I ran the water in both basins to test. The water is draining free and clear with no leaks.
Repipe the copper line to replace the tee and remove the existing 2 valves and bleeder 90. New copper pipe and fittings are all included with the installation of the new valve
We talked about water conditioning for the whole house. I gave estimates that address all the concerns. Some can/should/need to be installed in conjunction with certain options. There is a lot of options and everything can be confusing. Please call with concerns and questions once you discuss your options. My name is Chris Hance you can reach me through the office @ 303-346-8426. All concerns can be addressed through the different options.
Client wanted pricing for bathroom repairs noted on an inspection report. Pricing was given to repair a tub spout, A toilet, and a bathroom sink. The sink is a builder grade sink with a glued overflow tray. The tray has sprung a leak that is only present when the sink is filled. The toilet rocks back-and-forth and is not properly secured to the floor. It is recommended to have the toilet reset to prevent leaks in the future. The tub spout is sticking out from the wall a half inch to an inch. With the right flow of water, water could end up back inside the wall through the opening behind the spout. The spout can be repaired by shortening the pipe it’s attached to. The water heater has already been repaired but pricing to replace the unit was provided as well. Dispatch fee was waived for giving water heater estimates.