Helped us out in a pinch, was amazing!
All 3 service people were wonderful, Dillon was the lead and he was absolutely wonderful. The other two were great too.
For starters, Bobby and Jackson…awesome! Courteous, knowledgeable and accommodating. If necessary, I’d definitely have them over to the house a second time. Great guys!! That stated, the female I spoke with when scheduling the service stated “first call” (of the morning) appointments were 8AM. Great! As I needed to leave for work shortly after 9AM. I was called this morning (8/19/21) at 8:05 and informed the techs would be there “within the hour”. Bobby and Jackson arrived mere minutes before 9…at 8:56AM. I do NOT believe (nor do I think they could honestly admit) they were able to thoroughly complete their service, that I still had to pay $95 for. I’d hope another service would be provided at no cost just so THEY could complete what they were tasked to. Appointment setters, in the future, PLEASE more accurately inform possible clients of the ACTUALS: -what’s the actual schedule -when techs will actually be there -what the actual service fee is None of these were…provided with... the accuracy to necessary to make a better scheduling decision as to time and expectations. And all parties involved ultimately suffered for it.
Courteous and professional explaining things in a way I could understand.
Bobby was fast, efficient and polite.
Dillion was quick, efficient and friendly
Excellent, thorough workmanship. Explained my situation very well, and in a language i could easily understand
Replace drum trap, improve drainage for sink and tub. Install customer provided shower head
Install shutoff valves for tub and shower combo. Install new basket strainer and tailpipe for kitchen sink.
Unclog main sewer line
Shower pan test
Tightened stool bolt
Retrieved shirt out of customers toilet.
Stopped hot water tank from leaking.
Estimate on slab leak repair
Added new outside faucet to home.
Estimate on shower pan replacement
Replaced p trap under bathroom sink, old p trap was worn and needed replaced.
Replaced shutoff valve for stool in upstairs bathroom.
Replace tub stopper, clear 3 drains, install outside faucet.
Estimate on repipe of home
Replaced stool water stop