Arrived at location on 6/10/22 - Called rational and spoke with Brad. Could not locate issue with tech. Did visual inspection and checked all wiring again. Customer states only doing it in steam not. Found a wire from gas valve to module loose. Same one as previous. So called rational and got part number to replace wires from steam gas valve to the module. Put wires back terminal and put tape are and placed back on module. Will order part and return to location. Oven is still working. Returned to location on 6/14/22 - Was told reset gas has not come up since previous visit when I taped wires. Removed left side panel. Unplugged unit and removed the valve cable. Replaced with new valve cable. Reassembled and plugged in the unit. Powered on and ran in steam. Works well and gave no issue. Ran in hot air and gave no issues. Oven is back in service and ready for use.