arrived. checked and Steamer unit would not turn on. removed side and checked and had voltage into unit. both fuses were OK. had 208v to transformer and 26v out. checked and found ribbon cable falling out of PC board. found harness on board had broken retaining clip for cable. likely broke from door being slammed. will obtain replacement board and cable to make repair. unit is working at this time but advised customer not to slam door to hard to keep cable from falling out until we return. 6/26/20 Arrived on site and installed replacement control board and wire harness. tested unit OK for use.