arrived on site and checked in with MOD. customer complained Scottsman ice machine0525 unit not making ice. found unit tripped off on a max freeze code. reset unit and ran. unit made ice after 1 cycle. during second cycle unit tripped off on a 2 max harvest code. spoke to Scotsman tech support. tech support recommended cleaning ice thickness probe. cleaned probe, reassembled unit and tested. problem persists. tech support recommends replacing ice thickness probe. unit is under warranty as per Scotsman tech support. 11/16/20 arrived on site and checked in with MOD. removed and replaced ice thickness probe and adjusted water regulator valve to condenser to factory spec. ran and tested unit. unit made 3 batches of ice in succession. unit working properly at this time.