10/12/2020 At location customer stated that mixing attachment isn't staying on properly. I checked over unit and found planetary shaft in poor condition. I tested the attachment on the other mixer and it very solid and secure. I will order parts and return to make repairs. 10/21/20 At location with trailer to pick up mixer. we used pallet jack to get unit outside then loaded and brought back to shop to be worked on. 10/22/20did remove the planetary gears I will need bearings before reassembly I will return. - did remove the pinion hardware. will return. 11/03/20 did replace the bearings and seal washer and nut. will return to install the planetary into the mixer and tighten the shaft nut. 11/13/20 did install the planetary and checked ops. ok ready to use. 11/18/20 loaded unit at shop onto trailer. transport to location, unload and set into place. spoke to customer (Tim), informed that dough hook is also worn out and needs replaced for long term use. would like to go ahead and order