Tested unit. Found cabinet not calling for cooling temp. Rewired probe from a cylinder and unit's base started cooling. Put wiring back. Need new cabinet probe. Customer is claiming warranty. QWP (Expedited Freight) per Rich Kloss. Called US Foods, talked to operator. Left message for Tony to call back when the part is Id'd. Called Stoelting, talked to Molly who could not ID the part. She put me thru to tech service. Left voicemail. 7-17-17 Returned to install thermistor probe. Pulled covers and could not get at probe. Tried to contact Stoelting. Could not get through. Could not reach Mike. Will return. 7-18-17 Returned and called Stoelting. removed covers and installed a new cabinet thermistor. 7-20-17 Tested unit, found evap for motor not spinning. Checked and found it was hitting the stud out of the bottom holding motor. Adjusted fan blade and reassembled. Tested fan motor still not on. Checked and found wire apart inside of cabinet going to motor, never pu