I found the one gate was broken off of Toaster. We will need to order parts and return to repair. I called the manufacturer and spoke to Kelly for part numbers. The model and serial number are no long present on the unit so it took a little longer. 7-20-18 Took unit apart and removed the old gate assembly and bushing. Then installed the new kit and lubricated the bushings and contact points. I checked operation and the unit is running fine at this time. **Travel Charges billed on wo# 160670**