Our sales rep was great Installers were great Alex, who tied things up at the end was awesome. Had it not been for him, honestly would not have given such a good review The rep that came by in between was not so good with customer service. He never returned my call to respectfully answer a simple question. I was confused about something and only wanted someone to clear it up for me Not so happy with him.
Response from Energy Catchers:
Thank you for your feedback, we are always trying to improve our service and your input is very helpful. Energy Catchers takes customer service very seriously and we will continue to try and make things right with our customers.
