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We received a call from this customer after she came across one of our KEE Roofing posts on Facebook. She was having several roof leaks. I went out and let her know that I would be performing a full storm damage inspection on her home to see if an insurance claim was warranted. I started with my ground inspection where I did not find much damage other than to the HVAC unit. I then completed my roof inspection where I discovered hail hits to all soft metals on the roof and every slope of the roof. I informed her of what I found and sent her a follow up email with next steps and photos of the hail damage. She filed her claim that day with Auto-Owners and they sent an adjuster out to take a look at the damage. I met with the adjuster on site and the customer was approved for a full roof replacement, new carport, and interior repairs!
