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Benjamin Kee took his time to completely explain everything about the insurance and contractor issues regarding hail damage, roofing materials, and collateral damage from a hail event. Quite an education in the science of roofing.
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I filed for wind and hail damage with State Farm in April 2022. KEE roofing came out and looked at the roof and was very thorough. Benjamin and his staff go above and beyond what a normal contractor will ever go. He took pictures of all the damage loaded a video on what to do and was there in my driveway every step of the way. I was denied originally and with KEE roofings help we fought State Farm and eventually we won the fight. Anytime i needed help Benjamin and his team answered the call. Do NOT call anyone else for your roofing needs. Dont just read what im writing. Experience it for yourself and you will be writing this same type of review. Top notch business!!!! AA++
Response from KEE Roofing®:
Hello Jordan! Thank you so much for your 5-Star review regarding your experience with Benjamin. KEE Roofing strives to help all of our customers every step of the way. We are so glad that we could assist you with finally getting your claim approved. Thank you so much for your business.
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We interviewed 5 different companies and Ben far exceeded the due diligence of any of the others. The follow up team has exceeded our expectations as well.
Response from KEE Roofing®:
Hi Terry. Thanks you so much for your 5-Star review regarding you Experience with Ben and our team here at KEE Roofing. We take pride in making sure that our customer's are taken care of from the very beginning. We really appreciate you choosing us to take care of your roofing needs.
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Enlightened by the amount of details
Response from KEE Roofing®:
Hi Larry! Thank you so much for the 5-Star review regarding your experience with Mr. Kee. We take pride in making sure each of our customer's are fully aware of our findings at each inspection. We look forward to working with you! If you need anything at all, please don't hesitate to give us a call.
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Kee Roofing gives excellent service and will work with you at the pace you can afford. They are very kind and did a wonderful job.
Response from KEE Roofing®:
Hi Crystal! Thank you so much for your 5-Star review. Our team here at KEE Roofing, really try to go above and beyond for each of our customers. Quality work and customer service is something we take seriously. It has been a pleasure working with you! We really appreciate your business and if you need anything at all in the future, don't hesitate to call us!
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Ben, Justin, Aston and Olivia were the best. The roof looks awesome and was replaced with expertise and care. Highly recommended.
Response from KEE Roofing®:
Hello Mr. Watt! We really appreciate your 5-Star Review regarding our team at KEE Roofing. We really take pride in making sure sure our customers are taken care of. We really appreciate your business. It was a pleasure working with you. If you need anything in the future, please don't hesitate to call us!
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I’d recommend this company to others.
Response from KEE Roofing®:
Hi Josh! Thank you for your 5-Star review regarding your experience with Benjamin. We really value our customers and make sure that we provide the best experience. We really look forward to helping you with all of your roofing needs. Thank you so much for your business.
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I am very pleased with my experience. Justin S. represented Kee Roofing very professionally. He did a fantastic job explaining everything to me. Justin was thorough with initial inspection and his quote came promptly. I really appreciate how he followed up through entire process and how he provided plenty of before and after pictures of the repair work. Also, repairman worked efficiently and did great with the clean up after the job was complete. I will recommend Kee Roofing & Solar to others.
Response from KEE Roofing®:
Hi Dawn! Thank you so much for your 5 - Star Review regarding your experience with Justin. He is a huge asset to our team here at KEE Roofing. We really appreciate your business. If you ever need anything in the future, please do not hesitate to call us.
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Response from KEE Roofing®:
HI Lillian! Thank you so much for your 5-Star review regarding your experience with Benjamin. We really value our professionalism and making sure we answer any and all question our customers may have. We look forward to helping you with all of your roofing needs and really appreciate your business!
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Response from KEE Roofing®:
HI Melaine! Thank you so much for your 5-Star Review regarding your experience with Benjamin. We really take pride in making sure that nothing is missed when it comes to inspecting customer's homes. We look forward to assisting you with all your roofing needs. We really appreciate your business!
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Justin was very professional
Response from KEE Roofing®:
Hi Marty! Thank you so much for your 5-Star review regarding your experience with Justin. He is such a huge asset to our team. We look forward to assisting you with your roofing needs. We really appreciate your business.
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I bought my home in 2017 and was told the roof was nearing the end of its lifetime. I called Kee and they showed pics showing how the roof is actually in good condition! He could have easily lied to sell his product but he was truthful and gave me great news! I will recommend Kee to everyone!!!
Response from KEE Roofing®:
Hi Autumn! Thank you so much for your 5-Star review regarding your experience with Ben. We pride ourselves in being honest with each potential customer we come in contact with. We are so glad that we could help you and be of service to you. If you ever need anything in the future, please dont hesitate to call us!
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Response from KEE Roofing®:
Hi Jenniffer. We are glad that we could help you with your roofing needs. It’s unfortunate that we were not able to acquire five stars from you, only four, if there’s something we could have done better please let us know. We’re always trying to improve our services. If there’s anything with you can do to rectify this please call the office and will be glad to do better.
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Another happy customer and one day job completion full roof replacement! Thank you very much for your business, Mr. And Mrs. Rankin, it was a pleasure working with you both!
The customer called us after noticing a small water spot in their living room after the recent hail storms. I conducted my full roof inspection, but did not find any issues with the roof at this time and roof is in good shape. I believe the recent water spot is the result of wind-driven rain and a possible one-time occurrence, so I recommended to the customer that we wait for a couple more rains and keep an eye on it to see if anything changes and to call us right away, should they notice any changes.
The customer called us after noticing a small water spot in their living room after the recent hail storms. I conducted my full roof inspection, but did not find any issues with the roof at this time and roof is in good shape. I believe the recent water spot is the result of wind-driven rain and a possible one-time occurrence, so I recommended to the customer that we wait for a couple more rains and keep an eye on it to see if anything changes and to call us right away, should they notice any changes.
I met with the customer and inspected the roof and did not find any visible issues. I believe he sustained wind driven rain from the recent storm so we will wait for the next rain to see if this happens again and do a repair from there if need be.
This customer went with the Landmark Moire Black Lifetime Shingles and it was a perfect combination with the black drip edge. The Clark's love their new roof.
This customer chose the certainteed Resawn Shake and they love the new look it gave their home. Another one day completion and another happy KEE customer.
Customer called KEE Roofing for a free roof inspection after seeing us in the neighborhood, Regency Park, after recent hail storms. KEE Roofing did a full inspection of the property and found hail damage. Customer filed a claim with Farm Bureau insurance and they scheduled for KEE Roofing to come back and meet Farm Bureau at the property. We were able to point out all the hail damage to the insurance adjuster and they agreed to full roof replacement as well as exterior trades like gutters, downspouts, etc. New roof coming soon!
This customer called in from the Wakefield Subdivision in Anderson, SC. He asked for a storm damage inspection after the 04/06 hailstorm. After completing my full inspection, I found hail damage on all slopes of the roof as well as multiple places on the property. I explained the claim process and he filed a claim with State Farm. I came back to the property to meet with the adjuster and unfortunately we were not able to complete the inspection due rain. I went back to this property. This time to meet with the adjuster and his manager to finish the inspection on their roof. The adjuster and the field manager denied all hail damage on the property. The customer was not happy with their decision. The adjuster agreed to send an engineer to inspect the property. I met the engineer who also agreed to storm damage. He sent his report into State Farm and they approved this customer for full roof replacement. New Roof coming soon!
We received a notification from our storm monitoring service for this customer in the Ascot subdivision in Easley, SC. A hailstorm impacted the property and we offered a free storm damage inspection to ensure the customer did not sustain damage. I performed my full property inspection and found hail damage on all slopes of the roof, almost all the window screens, as well as the outdoor shed. I walked them through the claim process. This customer is filing a claim with State Farm. I will be returning to this property next week to meet with the adjuster.
We called this customer after being notified that a hailstorm hit at their address in Easley, SC on June 16th. They wanted us to come out and perform a free roof inspection. After completing my full property inspection, I found hail damage on all slopes of the roof and collateral damage on the soft metals as well. I explained the claim process with this customer and he will be filing a claim with USAA. I will return to this property next week to meet with the adjuster.
This customer called in from Greenville, South Carolina. He was wanting a quote to get his gutters replaced. After performing my full property inspection, I found hail damage on all slopes of the roof, soft metals, and all gutters and downspouts. I walked this customer through the claim process and they are filing a claim with State Farm insurance. I will return to this property next week to meet with the insurance adjuster.
This customer called in from the Regency Park Subdivision after being referred by their neighbor. They were concerned after the April 6th hailstorm hit at their home and wanted to have their roof inspected. After performing my inspection I found hail damage on all slopes of the roof, collateral damage on window screens on the back sunroom as well as some of the window trim, collateral damage to the fence stain and soft metals on the roof. I walked the customer though the claim process. They filed a claim with Kemper Insurance company. I came back to the property to meet with the insurance adjuster. He also agreed to all the storm damage as well. Customer are very happy to be approved for a full roof replacement. New roof coming soon!
Customer called in from Easley, SC after the hailstorm that hit on June 16th. He stated he wanted to get a free roof inspection to check for storm damage. After performing my full inspection, I found hail damage on all slopes of the roof, five downspouts, all left facing facia, playground stain, and the metal trim on the back of the shop$. I walked the customer through the claim process. He will be filing a claim with Encompass Insurance company. I will be returning to this property to meet with the insurance adjuster.
This customer called in from the Timbrooke Subdivision in the Easley, SC asking for a free roof inspection. He is experiencing a leak that he believed is from his solar panels. After performing my full property inspection, I found where the leak is coming form and I also found hail damage on all slope of the roof and the stove pipe as well. Customer already has a claimed file with State Farm. I will be returning to this property to meet with the adjuster next week.
Customer called in with leaking in her kitchen. We performed our free roof and storm damage inspection. We did not find any storm damage but did find problems in the valleys and the ridge over her kitchen. We provided her an estimate to repair the problem areas. We took care of the issues with a partial roof replacement over her kitchen and she is now leak free. Another happy customer in the KEE Roofing family.
