Install was quick with no issues. He arrived a little later than originally planned but I was called in advance so that is not an issue to me. Also appreciate that Beauchamp gave me a reduced cost in the new filter since the old one had issues right after the end of warranty. Also, the drop downs below are a bit confusing when it asks about price - is “below average” good (low price) or bad (worse than average). My rating is a positive as I noted above.