The newly installed water softener works well, but the installation team got the basement carpet very dirty and wet in spots without cleaning it up. Additionally they decided to temporarily store some of the old softener system in the furnace room (across the basement from the softener) and soaked the moisture sensor on my furnace. This caused the house to be without heat on a below freezing day for several hours until the sensor dried up, and caused my wife considerable annoyance.
