Shane was able to come to our house within 24 hours of our AC going out! And I’m the middle of an excessive heat advisory! He was great and fast!
First time using A/C Works - called Shane for pre-summer check up - he was on time, friendly, knowledgeable, respectful of property
Shane was great, he informed us of everything he was doing. He was honest and friendly and we will definitely be using him again and recommending him to our friends.
I've been looking for a few years to find an HVAC person that I felt like I could trust -- and now I have Shane! What a relief it is to know that I'm going to have someone who's going to tell me what my AC needs really are. I made the appointment directly with Shane and he called me two days before to re-confirm the time and date. He showed up when he said he would and called before he came over. He advised me of a part that I was probably going to need, perhaps later this summer. We discussed it and I told him to go ahead and replace it now. (With my luck, it would have gone out when the temp was 110!). Thank you, Shane!
Great service and no nonsense.
Shane was not just on time but EARLY for the appointment to find why my A/C unit appeared to be leaking water. He quickly ruled out the most typical culprits, then was able to ascertain that the leak was actually not coming from my A/C unit but somewhere else, and identified the cause. In less than two hours, I had a big weight lifted off my shoulders.
I had an issue with a condensation leak in the attic. I am an easy target for HVAC companies trying to sell a unit. Shane knew what had to be done and fixed the problem. Shane is a straight-shooter and honesty is always appreciated.
The weather was in the triple digits and Thanks to Shane I have cold air blowing in my house again!
A/C Works is a new offshoot of Appliance Works and both services are reliable and trustworthy. Shane, our technician, did a superb job diagnosing our A/C problem --slow leak on our old upstairs unit -- and even apologized for the high price of the freon! We would absolutely use A/C Works again and absolutely recomend!
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