Only reason I put 3 stars on the costis that I hate to pay anything and as a grumpy old man everything is too expensive to me. As for the service quality, as far as I can tell it was great but I have no way to tell. Frostys is the expert and pat represented the company so well that I completely trusted his advice. Give him a raise. Suggestion: on your appt reminder call, include the time. I remembered the day but not the time..if you are going to be diligent and courtesy to remind me....a complete reminder would be better for idiots like me and probably for you as well. As for your guy give him a raise.
