3013 Colvin Street
Alexandria, VA 23314
(703) 671-9193

Local Reviews
for arlington, va

Rated 5.0 out of 5 stars based on 403 customer reviews

Map of Arlington VA

Customer survey for service call



Tyler is courteous, friendly and efficient. He arrived on time, took off his shoes upon arrival, serviced the indoor unit promptly and looked at the air filter for me. He recommended the filter be replaced. I gave him a new one, which he installed. After inspecting and testing the outdoor unit, Tyler explained to me that a capacitor was nearing the end of its useful life. We talked about whether my wife and I could wait unit the Fall service to replace the capacitor. I decided he should replace it today. Tyler did so in a very few minutes. I appreciate that he brought in the just-removed capacitor and let me test it with an AMP meter. The capacitor was failing. Separately, he identified an issue with the indoor control panel, and fixed it. Tyler was very thorough in his work and courteous throughout. He is a real attribute to Frosty's.

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