3459 Apex Peakway
Apex, NC 27502-5757
919-439-8359

Local Reviews
for garner, nc

Rated 4.9 out of 5 stars based on 17 customer reviews

Map of Garner NC

Issues but good communication



I had the heat pump system replaced in a rental property by 72 Degrees back in August. While I am concerned that the unit has had a couple of small issues since resulting from improper installation the communication from Taylor has been prompt and responsive throughout. Ultimately his efforts have kept this rating from being much lower, as during this process even when frustrated he was willing to get things addressed very quickly and dealt with both my tenants and myself (and the game of telephone that can sometimes happen when there are multiple parties communicating) very well. It is clear he cares for the work 72 Degrees does, and that matters when there are issues to be addressed. While I would have preferred it to be a smoother process, I am confident they stand behind their work, which is at least as important when dealing with service providers like these.