Jessie has always been very friendly and professional in his services. He takes the time to answer any questions I have and has proven to be very knowledgeable, helping me understand the workings of my HVAC system. Because of this, I always request that Jessie be my technician for any HVAC services and/ or repairs!
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Soloman was on time, very efficient, and very knowledgeable! To my knowledge everything was done well, and he was extremely polite!!
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Solomon was terrific…. On time, courteous and thorough…. Walked thru our HVAC issues With remedial options- very helpful
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Zach was on time, friendly and did an incredible job. He is an assets to your company.
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Solomon was confident and seem to know what he was doing. He answered all of my questions and even replaced a couple of light bulbs that I could not reach. Very helpful! Thanks
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Jesse is personable and professional. He has taken care of the systems in my house as if they were his own. Thank you Jesse!
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Tech was very professional and had me back up and running in minutes.
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I felt that he was really interested in getting us a good unit. He presented multiple options and explained each in detail.
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Let me start by saying I have an oil burning furnace to heat my home. Given my current situation the information received by Solomon was delivered with grace, empathy, professionalism, and more than one option. Thank you Solomon! Even when it's not the best news it's always pleasant when coming from you.
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Every interaction - from the customer service team to the techs completing quarterly maintenance - is always professional and courteous. Solomon has been here a few times and is one of the best! I can count on 72 Degrees for consistency whatever the issue might be.
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Jessie did a great job servicing my home heating air system. He visited early before the snow fell. He took pictures of the unit in the attic which kept me from climbing up the ladder. Very courteous, highly recommend him and 72 Degrees!
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Jessie was very professional, knowledgeable and friendly. He showed me photographs of some rusted parts inside my HVAC unit and explained how they may eventually impact the unit’s performance in the future. I elected to go ahead and replace those parts. Jessie promptly got them ordered and scheduled an appointment with me for installation. I am always pleased with Jesse’s service when he services my units! It’s obvious that he takes pride in his work and company.
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Zach and 72 Degrees always do a great job making sure my system is running efficiently and respond quickly when issues arise. I highly recommend 72 Degrees!!
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Not only was Solomon able to arrive ahead of schedule, he did a fantastic job getting my heating up and running and provided thorough diagnostics on my entire system regarding any future necessary work. I would highly recommend Solomon to any future clients! Thank you!!
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Repaired defective AC unit for customers business.
Preformed preventative maintenance on VIP Customers Unit. Ensured system is running smoothly and ready for warm weather!
Returned after a Seasonal AC Tune Up to replace pasts and installed a Start Assist System. This customer is also a VIP member, so their Seasonal Tune Ups are covered!!
After a seasonal AC Tune Up, returned to install a Start Assist System and Air Handler.
Worry-Free Warranty Customer called in with a issue with his unit and thermostat. Preformed some repairs to get unit up and running again!
Diagnosed the unit after customer called in saying it would not run properly. Then, returned to add refrigerant and preform repairs to keep the unit running efficiently!
Our VIP Customer called in because the outside unit was not working. After assessing the problem, I replaced the control board and installed a surge protector as a safeguard for power outages.
Customer called with a no heat issue on his downstairs unit. After assessing the problem, I went over replacement and repair options with the decision makers. They decided to replace and we will be installing a brand new packaged gas and electric unit and thermostat in their home!
Replaced the main control board and fan relay on Customers Unit.
Preformed Preventative Maintenance on their AC Unit as part of the Customers VIP Membership.
Visited Customer who was interested in replacing his HVAC Unit. Quoted him a variety of options to best fit his needs. Shortly after customer accepted, our install team returned to install a brand new unit, Duct system and Air Scrubber for his home!
Preformed seasonal maintenance for a Rheem Furnace
Preformed Seasonal Maintenance and Installation of surge protection on Amana Gaspack System
