Arrived on time. Was very thorough and informed me of a potential problem.
Response from 72 Degrees Heating and Air Conditioning:
Thank you for your review. Happy to Jessie was attentive to details and able to update you on issues that could come in the future.
Response from 72 Degrees Heating and Air Conditioning:
Thank you for your feedback.
We were notified of Jessie’s estimated arrival and he arrived as expected. Jessie was courteous, attentive and displayed a wealth of knowledge. He explained what he was going to do, then provided feedback on what was completed and what he saw. He even showed photos to support his findings. This level of customer service is unparalleled in todays setting and was so refreshing to have someone present who knows their job so well. The best part, he was not pushy on trying to get us to buy something. He told it how it is and I absolutely recommend using this company based on the service Jessie provided.
Response from 72 Degrees Heating and Air Conditioning:
Thank you for your feedback. We are happy to hear that Jessie was able to provide you with all the information needed and you got the service you were looking for.
Jessie is very knowledgeable of his job. When we have issues he comes out quickly to solved the problem. Jessie is a man of his word.
Timely response time but the problem was not fixed. I have no heat again today (the next day) and I’m told sorry for my luck there are no techs available to come to my house today. My unit is only 2 years old.
Jackson had been GREAT informative and professional
Needed to have our HVAC unit serviced and repaired. Called 72 Degrees and secured an appt. on the same day. Alan Landeros was professional and knowledgeable and gave us 5 options for repairs. He provided thorough and competent great next day service. Will not hesitate to call 72 Degrees when needed and ask for Alan if available. Great job!! 5 stars!!
It was just a tune-up, but everything went well. Alan was on time and completed the job quickly. He was very friendly and professional.
Everything went great. Technician was on time and completed the service quickly.
Very nice young man that was very polite and took the time to explain all options without the usual up sale.
Alex is consistent in his service methods and informative in explaining processes of HVAC operation and services performed.