The A-1 crew, that's everyone from the owner to the installers, was knowledgeable, courteous, efficient and did an excellent job getting us out of our dinosaur HVAC unit and into a new air experience. I had not been happy with the customer service of the competitors; but, had a drastically different experience with A-1. They went out of their way to fix long standing issues in our whole air system that others had ignored. I am so glad I was guided to call them and it worked out beautifully!
Juan was courteous and professional. He completed the work in a timely manner.
I was pleased that Juan left a voicemail message announcing his pending arrival, arrived in the time range promised, completed his service checklist, then cleaned the coils and removed pad level debris from the outside unit. When I if Juan could add anti-rust tablets to the condenser pan, he said he could add them for a specific price, then did so. However, before leaving, he informed me that my out of pocket cost was actually less due to this being a prepaid service call.
I loved her. She was smart and articulate.
Ash arrived on time and was cheerful and professional. She completed her maintenance check in a timely manner and gave a good verbal explanation on the status of my heating system. She answered questions I had in a manner easy to understand.
Your people were great! They were well informed of what was needed to complete the job in a timely .manner. Thanks for sending them.
Service was excellent, the technician was very professional and polite.
Winter maintenance on Daikin gas package unit
Maintenance tune-up on Daikin gas package unit
Performing maintenance on a Amanna AC unit
Preformed spring pm on Daikin fit split gas system
Preformed spring pm on Daikin fit split gas system
Preformed spring pm on Daikin fit split gas system
Preformed spring pm on Daikin fit split gas system
Working on a one system pm of a carrier split gas system