The A&E guys came out to do a routine tuneup on my furnace and air conditioner , and look at an issue with a furnace motor that was making noise -- they toook the time to explain things so I understood what they did and what the issue was. Joe and his guys were on time, fast, professional, and fair on the price – I would recommend them to anyone who is looking for a good furnace/air conditioner company for their home!