Techician was good, fast & nice. The office needs to try to send out the email saying who will be coming prior to the date & time instead of 3-4 hours AFTER the appointment.
Response from A Good Neighbor Heating & Cooling:
Thank you so much for taking the time to complete our survey. I am sorry that you didn't receive the email before your scheduled appointment. The email is generated at the time of the call and unfortunately we cannot control any glitches that may happen during delivery. We appreciate your business and consider it an honor to have you as a customer.