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Phil at AA air quickly and accurately diagnosed my problem and reason for high utility bills.
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Phil has been our technician over the past several years. He is professional and courteous and always takes the time to answer any questions.
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Crew is punctual, polite, informed, reliable, competent, and thorough.
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Phil and I go back a few years, so I trust what he does and take him at his word for what needs to be done and what can wait. Since he was already at my neighbor's house, that's convenience that can't be beat!
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Phillip arrived righton time, completed the service, answered questions about my hybrid heat pump - gas furnace and pet my dog a bit. Competent and professional. Perfect, as usual! Thanks! Also, thank you for calling me to schedule.
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Fast response great service...Knowledgeable and friendly
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Our wall controller went out during Labor Day weekend. I waited until Tuesday morning to call for service. I called at 8:45. John arrived at about 1pm. He figured out the problem, went got the part, and fixed it. He checked to make sure that there were no other problems. AA-Air Co. has been a great company to work with for 20+ years. Gloria R. Knoxville TN
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Awesome work, explained throughly what was going on and went above and beyond to fix an issue with no extra charge.
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Very easy company to deal with. The person who helped me on the phone was very friendly. Told me exactly what to expect; ex- day before call etc. I received a text with the picture of my technician when he was on the way. Phillip, my tech, was very friendly and helpful. I chose this company from mailings I had received and BBB feedback. Glad I went with them and hope Phillip is my winter service technician.
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Doing a clean and check on a Trane heat pump
Doing a clean and check on a Trane heat pump
Doing a clean and check on a Trane gas furnace
Doing a clean and check on a Carrier heat pump and a water heater flush
Maintenance on a Trane furnace and heat pump
Doing a clean and check on a Trane heat pump
Doing a clean and check on a Trane heat pump
Maintenance on a Trane and Lennox heating system