Overall Experience
Quality
Price
Convenience
Joel was able to quickly identify and resolve the issue with our AC unit.
Overall Experience
Quality
Price
Convenience
He spent time listening to our questions and concerns, and answered our questions completely.
Overall Experience
Quality
Price
Convenience
Great service. Respectful and professional. Will continue to use AC Pro for future services
Overall Experience
Quality
Price
Convenience
Joshua provided excellent service. He was on time, and very pleasant to work with. He talked me through his troubleshooting and explained things to me in a way that I could understand. He didn’t try to sell me things that I didn’t need, and pricing was fair. My wife and I will be asking for, and recommending, Joshua in the future.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
AC Pros came to check on my unit that was installed about three weeks ago. Very efficient and courteous. I never had an AC service do any follow up check ups before. Great service.
Overall Experience
Quality
Price
Convenience
ACPros scheduled our service call immediately, Joshua did an excellent job, highly recommended!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very fast service. Ordered a new unit this morning and they installed it by noon. Fast and courteous.
Overall Experience
Quality
Price
Convenience
Great service. This was my first time using AC Pros and I was impressed with their response time and service. I will be a customer in the future.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Started with a “hic-up”, but the company did a terrific job handling it. I’ve used this company for approximately 25 years and they earn my business with every interaction. I highly recommend them to you.
Overall Experience
Quality
Price
Convenience
Dispatched to investigate upstairs unit not keeping up. Found a leak in the copper capillary tubes. Installers to come make repairs on Thursday October 17th morning call.
Heat performance tuneup times two systems. Inspect blowers, evaporators and ductwork. Verified 95% furnaces are draining properly. Filters are clean. All safety features high limits and rollout. There’s an error code on the master bedroom thermostat stating that the suction temperature sensor is faulty. I will order part and install next week. 2nd system
Completed with heat 1 on 2010 trane gas horizontal in attic 4 ton, found furnace poorly operating due to age and components not being in good condition, found heat exchanger with alot of corrosion, flame sensor, ignitor showing wear, inducer motor pulling high amps and blower motor shakes at times on start up showing sings of failure. Giving customer the option to do all preventative repairs, minimum repairs, furnace upgrade or complete. Customer requested for pricing but he is not ready to move forward on replacing unit untill talking with wife
Heat performance tuneup times three systems. Changed out filters client supplied. Inspect blowers, evaporators and ductwork. Motor on living room furnace is failing. It is very noisy and needs to be replaced. The upstairs blower motor is showing signs of fatigue and wear. And second stage, I was recording 6 to 7 ppm carbon monoxide. I am leaving an estimate to repair the living room and replacement for the upstairs furnace.
2 system maintenance 2015 gas furnace, filters were dirty, cleaned presssure tube, flame sensors and hsi are showing signs of wear. Recommended replacing on both units and offered membership, homeowner will reachout.
Completed with heat 2 on 2020 Lennox upstairs and trane 2018 both gas horizontal in attic, both furnaces heating properly at this time of check up. Gave the option to do 2 duct cleaning level 2 since customer said they haven't done for the past 20 years. Customer is not interested on doing anything at this time.
Completed with heat 2 on 2005 Goodman gas horizontal in attic 3 tons. Both units heating at this time of check up. Found flame sensors, ignitors, inducer motors showing wear due to age, blower motor showing wear as well, no secondary float switches, no gas sediment traps and dusty ducts also upstairs unit is not cooling with a 9 delta t, is low on r22.. Giving the option to do all preventative repairs, minimum repairs or complete furnaces upgrade along with duct cleaning. Customer is not interested.
Heat maintenance 2010, 90% furnace, filter needs to be changed in upcoming months, amps on blower motor are good, induced amps are good, unit blowing 140 degree air.
Customer called and said that system was short cycling. I went to the indoor unit and found that the drain was clogged. I blew it out and now the system is cooling properly. Collected $269.64
No cool call, found unit not running, had low voltage but fan and compressor not running, found 58 volts when disconnect breaker was off and no vikts when breaker was on, even hardwired the high voltage wires together, still nothing. Advised need to call a electrician.
ECM Blower Motor, replaced motor, unit cooling and blowing 52 degree air, dried drain pan out. Signed up for membership
Completed with ac 3 on all 2006 trane r22 gas horizontal in attic, 2.5 ton master bedroom, 4 ton main downstairs, and 2.5 ton upstairs. All units poorly operating due to age and parts not being in a good condition. All evaporator coils are rusted that can start leaking refrigerant at any time, no secondary float switches, 2.5 ton master bathroom compressor pulling very high 10.16 out of 9.5 with a condenser fan motor shaking, very weak capacitor rated 40/5 reading 14/4 and putting contactor, 2.5 ton upstairs gas a fan motor showing wear, pitted contactor and main downstairs seems to be running okay other than rusted coil . Giving customer the option to do all preventative repairs, minimum repairs or units upgrade. Customer will wait for now
Call back, tstat not communicating, went out Sunday for same issue, found D wire only putting 19 v, switched to a unused wire, was putting 28 v and communicating and cooling, few hrs later homeowner says same thing happened, went out today, full 28 v, rebooted , tstat recognized air handler and condenser, still the airhandler wasn't communicating, rebooted again, tstat not recognizing any component. Recommended replacing tstat, Homeowners agreed to move forward, returning to replace tstat.
