Joe you are terrific!!
Response from Adkisson Air1 Heating & Cooling/Autumn Glo Fireplace Studio:
Thank you for your business
I was satisfied with the professionalism. He answered my questions and instructed me how to light the burner. Since there were no problems, he also did a maintenance check on the unit and changed batteries for me. I like the extra touch.
Heat n glo fireplace won't turn on due to calve not being in on position. Turned on and tested. In good working order.