Overall Experience
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Professionalism
Experience
Excellent experience. Everything from my initial phone call to payment was done professionally.
Overall Experience
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Professionalism
Experience
When our furnace went out on a Saturday, Adkisson was available and got here sooner that expected.
Response from Adkisson Air1 Heating & Cooling/Autumn Glo Fireplace Studio:
Thank you for your business
Overall Experience
Response
Professionalism
Experience
4 weeks for an appointment, then bumped 3 more weeks due to over loaded schedule because of cold weather. Way to long.🙁
Response from Adkisson Air1 Heating & Cooling/Autumn Glo Fireplace Studio:
Thank you for your business. I am sorry for the delay. I don't like doing that but since we can't predict when the weather determines emergencies we can only do our best. Please accept the gift that is in the mail for you and my sincere apology.
Overall Experience
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Professionalism
Experience
Our service man was very nice and knowledgeable. The price was excellent. We highly recommend this company for your fireplace needs!
Response from Adkisson Air1 Heating & Cooling/Autumn Glo Fireplace Studio:
Thank you Rick for your business and your recommendation.
Overall Experience
Response
Professionalism
Experience
Furnace, ac and fireplace service
Heat b glo fireplace repair. Reset module and tested all features. Adjusted gas pressure and logs.
Heat n glo fireplace repair. Replaced defective pilot assembly.
Comfortmaker furnace maintenance
Superior gas direct vent fireplace precision tune up.
Heat n glo fireplace troubleshooting. Found low gas flow from propane tank. Propane company needed to come and diagnose
Heat n glo fireplace troubleshooting. Found failed gas valve, seized blower motor, and warped and distorted burner. Putting together replacement quotes.
Heat n go gas log pilot going out. Found dirty air port on pilot, not getting food due to air mixture and found pilot to be weak. Declined replacing pilot until they see if port cleaning corrects issue
Heat n glo fireplace checkup. Found gas leaking in basement. Removed and retightened leaking fitting. No leaks found
Heat n glo fireplace troubleshoot. Found weak pilot assembly, weak connection from thermostat. Gas leak fixed by back seating valve all the way.
