Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
As always, Air Magic and their team get Ann A+ from this satisfied customer.
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Quality
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Convenience
Air Magic - and Everton - are always there to help keep our air conditioning running. In South Florida that's a must! They are cheerful, competent, prompt, and get the job done.
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Joseph did an outstanding job of explaining the problem and the remedy.
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Whenever we have a problem with our A/C, Everton solves it. Our phone calls are answered quickly and the response time is great.
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Overall Experience
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Response from Air Magic:
Thank you! We appreciate you being a customer and look forward to continuing the relationship in the future.
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Todd helped us right after Hurricane Irma when our AC was not working properly. And Carrie was instrumental in getting him to our house. When we realized we needed a new AC unit because ours was very old, Air Magic was prompt and very courteous. They even supplied us with a portable unit until our new one was installed.
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No problems,fast service...
Response from Air Magic:
Thank you! We appreciate you being a customer and look forward to continuing the relationship in the future
Overall Experience
Quality
Price
Convenience
AC Maintenance Call. Perform routine maintenance on air conditioning system.
AC Service Call unit not cooling. Evaluate system to find unit is low on refrigerant. Charge unit to factory specifications and unit is cooling at this time.
A/C Service Call. Repaired drain pipe connection.
AC Service Call unit is not cooling. Evaluate system to find defective capacitor. Replace capacitor, perform routine maintenance, and unit is now cooling.
AC Maintenance Call. Perform routine maintenance per maintenance agreement on air conditioning split system.
AC Maintenance Call. Perform routine maintenance per maintenance agreement on air conditioning system.
AC Service Call unit leaking water. Evaluate system to find drain line was clogged. Cleared drain line and unit is now cooling properly and is no longer leaking water.
AC Service Call unit is not cooling. Evaluate system to find defective capacitor. Replace capacitor and unit is now cooling.
AC Service Call. Evaluate system to find blocked coil. Recommend replacement of system due to age and current condition.
AC Service Call unit leaking water. Evaluate system to find drain line was clogged. Cleared drain line and unit is now cooling properly and is no longer leaking water.
AC Service Call. Evaluate system to find possible issue with copper lines. Will need access to ceiling to be opened up for further evaluation.
