During the week of August 21 (outside temps above 100 daily), we noticed an electrical smell from the vents with the AC on, called Airmasters on Sunday afternoon and Brandon was here on Monday. Quickly diagnosed the problem as the bearing in the blower motor had gone bad, causing motor to overheat. Placed motor and control board on order. Unfortunately, American Standard took 4 days to get the parts to Airmasters but Gavin stayed in touch throughout the week and set Brandon to come out Saturday morning to install. Happy with service from Brandon and Airmasters, am not happy with American Standard or its parts support.
