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Jose arrived on time and was incredibly honest and thorough. No wasting of time or money - he found the problem, fixed the problem and showed me what he was doing. What a great experience exemplified by an even better experience overall I have received from Air Patrol — fantastic company and I’m so happy that they are my ONLY go to for AC repair!!!
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We have used Air Patrol for years. They always provide us with honest and great service. Our tech Gilbert throughly checked our system. He was knowledgeable and very friendly.
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Excellent service knowledgeable, friendly great job thank you
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Jose gave us excellent service by caning on a Saturday and fixing our AC! We were unhappy to have the repair delayed for weeks while temperatures rose above 100 degrees on many days.
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Shawn , we cannot thank you enough for always showing up for us . Thank you for amazing service .
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Mr. Jones was on time, he was polite and quick, explained what he had done showed me pictures of it. Overall very respectful thanks for a job well done
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Upon completion today, my service technician Jay, explained in detail with photos, each item he checked on my furnace.
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I contacted Air Patrol Air Conditioning to come out and finish the job that another established local HVAC contractor bungled. I called Air Patrol at 0800, we discussed the issue, and Shawn said they would be at my house between 1300-1500. True to their word, the technicians Alan and Jay showed up at 1310 with the parts they needed and were finished by 1500. The issue was a multi-component failure, evidently caused by an electrical transient on the power feed to the AC condenser. The prior contractor (who was also the company that installed the entire system just five years ago) had already come out two days before, initially struggled to diagnose the issue, and came back a day later to replace the PCM board on the condenser, which did not fully resolve the issue. They then thought the issue was a faulty inverter on the condenser. However, they were proposing that they would not be able to get the parts and install them for still another day, making for a total of three days without AC. The other contractor was also proposing to charge almost ten times as much as Air Patrol ended up charging me. Air Patrol also installed an ICM493 voltage monitor and surge protector at the condenser power feed, as recommended by Carrier in order to protect against the same root cause from doing damage again. I was impressed with the professionalism of the Air Patrol staff from top to bottom, the extremely fast response time, very reasonable pricing with upfront and clear discussion on that point in advance, and in general, simply a level of technical competence with the task at hand which was not universally shared with competitor companies. I am a very happy customer.
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These guys are great in every way. The best thing is that they are honest. I had a quote from Milestone for my AC repair and one from Air Patrol, Air Patrol was much less. I asked Air Patrol why they were less and showed them the Milestone quote. Milestone had included several things that were already on my units and they also charged double the part cost that Air Patrol charged for the EXACT same parts.
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I had an $800 electric bill and air patrol came and worked on my unit and my vents instantly were blowing hot air .. something I had not felt in the 2 years I lived in the house.. thank you so much! Highly recommend
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Doing a maintenance on a trane furnace
Doing a maintenance and repair on a trane unit
Doing a maintenance on two furnace. Goodman and Lennox
Doing a maintenance on a carrier furnace
Performed heating tune up on a carrier system
Performed a heating tune up on two carrier up flows
Doing a maintenance on a carrier furnace
Performed Heat tune up on three Carrier Performance units
