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I had an $800 electric bill and air patrol came and worked on my unit and my vents instantly were blowing hot air .. something I had not felt in the 2 years I lived in the house.. thank you so much! Highly recommend
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Shawn and his crew have always been thorough, willing to explain system issues so you understand the problem and don’t price gouge like some . No different today. I highly recommend Air Patrol!
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On time, provided temp fix until motor could be ordered. Clear communication, with expected timelines. As always exceptional service by both Shawn and Alan.
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Shawn is awesome! Had an issue shorty after installing a new unit in 2019 and Shawn was there immediately to resolve it. Fast forward 4 years later, I have an A/C issue today and Shawn was here to fix it within a few hours of calling for service. Customer service doesn’t get any better than that!
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Above and beyond - I was blown away (quite literally from an AC perspective too) on how honest and trustworthy Shawn is as well as how well he explains the options, recommendations and what I should do. This was truly a unique experience and I appreciate that in todays world, there are people that you can still trust and have such a great experience. Thank you!!!
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Shawn has been in “charge” of our HVAC for over 15 years. We are very happy.
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Shawn was punctual, friendly and diagnosed the problem quickly! Thank you.
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The polite crew was very efficient, worked hard, and cleaned up nicely. Great job!
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Shawn, our new Ecobee thermostat is wonderful. Thanks for all your efforts and patience in troubleshooting our issues with uneven airflow. Our home is so comfortable now.
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I chose Shawn and Air Patrol AC to replace both my AC units in 2016/2017 respectively. I made this choice based on Shawn’s honest and straightforward approach when I got estimates. I was pleased with the installations and with the service since then. Most recently, my large AC had a fault in July that occurred only once. After turning the AC off and back on, it worked fine. It continued to work without a failure until late August, when the same fault occurred. Shawn personally came to my house with his repairman to diagnose the intermittent issue and fix it. And Shawn did this second call at no charge. That’s CUSTOMER SERVICE!
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