AmeriServe was Heaven sent! Came home to find my furnace not working which for us meant no heat or hot water because we have oil. Call after call no luck with other companies. But Scott answered, was very helpful because it was already at the end of day there wasn't anything available, Scott assured to have someone out to me in the morning by making some adjustments and gave helpful tips for the meantime. After hanging up Scott personally called me back updating me that an opening came up and could have a tech out to me right away. I couldn't have been any happier. The technician Guy showed up he too was just as pleasant, helpful very knowledgeable like Scott and explained everything the whole way through. Scott even came out himself to our home to assess the situation. Both were honest, personable and more so the quality of their work spoke wonders. Because of their impeccable service what we thought was going to be a nightmare became a blessing in disguise! We will only do business with them moving forward. Highly recommended!!
Called them on Friday afternoon around 3:30pm. Promised someone to be at my home by 9-10am next day and sure enough a van was at my home at 9:05am! They ran a camera through my sanitary line outside to check for cracks or leaks, none found thankfully! Anyhow they ran the camera through all underground sanitary lines not once, not twice, but 4 times! Made sure I watched with them to make sure I was satisfied! Explained each thing they saw along the way. Outstanding and highly recommended!
I had water dripping through my plaster ceiling in my living room. Scott and Guy identified the source and fixed the problem within a few hours, keeping me informed every step of the way. In addition, they fixed a water pressure issue that was a simple fix but one I never would have figured out myself. Thank you!
Scott & his co worker really went above and beyond for me today for a few jobs I needed to have done. They were fast, reliable, explained everything, and the best part was they were able to get everything done today without me having to schedule another time for them to come back! They were able to answer all of my questions and gave me great advice around all of my issues that I had going on. I had a drain cleaned which now works as efficiently as it possibly could and I also had a brand new toilet installed that is great and functioning perfectly. Their pricing is very competitive and the care that I received really put me at ease that I was making the right decisions for my home and that I was in really good hands. I would recommend them to anyone who needs plumbing work!
Your team did an excellent job in customer service they came in and did what they said they would do. It’s a bit pricey so that’s why I didn’t get both jobs done but I’m satisfied with the work that was done thank you very much. Also great job with the front office she was very professional and got the job done in one day much appreciate it good luck to you guys
Scott is the best. Helpful courteous and great at what he does.
They came out and what started as a simple job became complex. But after 4 hours my sewer and house are working again.
Response from AmeriServe Inc:
It was very difficult will all the tree roots! Glade we were able to help and finish the job..
We emailed them early in the morning. They got back to us very quickly. They notified us that they were available to come that day, which we appreciated because other companies had told us that it would be weeks before they can get to us and we had no air condition. The serviceman that came, Scott and Jake, were very nice and explained everything. They did a great job and the service was quick. I am very happy with the service that I got.
Response from AmeriServe Inc:
Thank you, It was a pleasure to Serve you.
Un-clog building sewer line with electric snake, snake line to 60 ft.
Repair gas furnace, replace control board.
Gas furnace tune up and replaced capacitor on unit
Oil tune up and safety inspection,
Boiler tune up and safety inspection on Perless pure fire boiler.
Emergency no heat, replace nozzle, filter and screen.
Install 40 gallon natural gas water heater
Repair mobil home tub and shower faucet.
Sewer line inspection with camera
Unclog house drain with electric snake.
Repair leaking cast-iron drain pipe in ceiling to 2nd floor bathroom.
Drain cleaning call, pipe clogged with grease and waste. Had to replace pipe.
Install new drain line for toilet and raise flange above floor.
Replaced clogged washing machine drain with PVC
No heat gas furnace, replace bad thermostat.