I called around 4 pm on Thursday after realizing one of our units wasn't working and with triple digit temperatures, we could not wait until the next day. After speaking to the scheduler, Taylor the technician called back to let me know an approximate time of arrival that evening. After other appointments he had scheduled, he called to let me know when he was on the way and made it within the time he estimated. I think he had us up and running within 10 minutes, replacing the capacitor. He was friendly and professional.
I have been with Autumn Air for about 2 years. They came out to fix my unit when it broke and at that time I also bought their preventive program, which has been a blessing. My units both ac and heater are checked twice a year. Highly recommend.
Daniel was on time and professional infact we will be buying a new unit from him soon hes very personable and this company has been nothing but amazing and ill be passing this info about this company to everyone I know im so glad I called you guys while we were sitting in 85 degree Temps and climbing you all are very prompt on communication you have earned our business.
Autumn Air technicians and courteous, fair and take the time to ensure the job is done right.
Taylor was very courteous, cleaned his feet before entering house, explained what he'd done. I am very satisfied with Autumn Air!
Taylor, from Autumn Air, came to my home for an A/C tune up in May, 2022. The guy is a pro from start to finish. When talking to him, you immediately recognize his professionalism and intelligence. It's been a long time since an A/C technician has left me confident that the job was done correctly. I just regret not using Autumn Air before now. Lesson learned going forward!! I highly recommend Autumn Air!! Ask for Taylor!!
Our technician was very pleasant thorough, and helpful. He explained what he would be doing, what he had found and what to look out for. Turns out the issue was minor, and easy to correct. We had a battery that was running low. We know that these things are difficult to predict and rather than wait to see if it runs another six months, we elected to switch it out to avoid an issue in the summer. He was able to do that for us quickly so we could get back to our day. Thank you Autumn Air Heating & Cooling LLC .
Very helpful and informative. I really appreciated all their insight and I didn’t feel pressured to make any purchases. They took their time and had really great customer service. I will recommend them to all friends and family.
Kolby answered all my questions after servicing my unit. He was knowledgeable and personable. I would definitely use Autumn Air again and again!
Frank is great to work with. A true professional. Knows his business.
Frank arrived on time, was courteous and professional. He corrected a minor leak that I had requested he look at during a routine maintenance & system check. Work was completed satisfactorily.
I am glad I called Autumn Air for my AC need. They dispatched a tech out right away who was knowledgeable and explained the repair needed and what caused it.
Service call on a Carrier unit, 45/5 ESD replaced.
Tune up and coil clean on two heat pump package units
Service call on a Carrier unit, 80 ESD.
Service call on a Goodman unit. 80/5 ESD replaced.
Service call on a Carrier unit, 45/5 ESD.
Preventative maintenance tune up and condenser coil clean on an Amana unit, float switch and ESD.
Preventative maintenance tune up and condenser coil cleanings on two Amana units.
Preventative maintenance tune up and condenser coil clean on a Carrier unit.
Service call on a Carrier unit, 70/5 ESD.