Russ was professional, polite and did a great job. I’ve used Bassett for many years. He also reminded me to change batteries in my smoke detectors and thermostat and offered quotes for two items I mentioned were not working. He was very helpful.
Bassett continues to due an excellent job for my service needs. This was a heat emergency and when you notify the office at 8:45 and you furnace is back operational at 12;45 that is simple great maintenance and office service. See you in May for my service check..
Patrick was prompt, friendly and efficient, everything we’ve come to expect from Bassett.
Patrick arrived ready to assess, clean and make recommendations for my heating and air equipment. He was punctual, efficient, and professional. Another terrific Bassett team member. Thank you.
Patrick did a great job, on time, diligent and thorough.
Thanks for always sending friendly and knowledgeable people.
I can always count on Bassett when I need service. Friendly knowledgeable service staff.
David (tech), called to let me know he was enroute for my bi-yearly cleaning...and would actually be showing up early. Gave the furnace a thorough cleaning to include the humidifier. Started using Basset 3yrs ago, and have been pleased with their work on every occasion.
Estimated to replace Lennox gas furnace
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